Privacy Policy

Effective Date: April 23, 2026

This Privacy Policy explains how Footprints Property Inspections, LLC ("Footprints," "we," "us," or "our") collects, uses, and protects information when you visit our website or request inspection services. By using our site or services, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, property address, and any details you share about the property you are asking us to inspect. This happens when you fill out a contact or inspection-request form, schedule an appointment, sign an inspection agreement, make a payment, or otherwise communicate with us.

We also collect limited technical information automatically when you visit the site, such as your IP address, browser type, device information, pages viewed, and referring URL. This information is collected through cookies and analytics tools like Google Analytics.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and perform property inspections
  • Communicate with you about your inspection, appointment, report, or payment
  • Deliver inspection reports and respond to follow-up questions
  • Process payments through our payment provider
  • Provide customer support and respond to inquiries
  • Send occasional updates or promotional messages, with your consent
  • Improve our website, services, and customer experience
  • Run advertising campaigns through platforms such as Google and Meta

3. SMS and Text Messages (TCPA)

If you provide your mobile phone number and opt in, you consent to receive text messages from Footprints related to your inspection, appointment reminders, payment confirmations, and occasional updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP. Your phone number and SMS consent are never shared with third parties for marketing purposes. SMS consent is not a condition of service.

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

  • Service providers that help us run the business (scheduling software, payment processing, email and SMS delivery, website hosting, analytics)
  • Real estate agents, lenders, or other parties only when you direct us to share your report with them
  • Law enforcement or regulators when required by law, court order, or to protect our legal rights

Our service providers are required to keep your information confidential and use it only to perform the services they provide to us.

5. Cookies and Analytics

Our website uses cookies and similar technologies to keep the site running smoothly, remember your preferences, and understand how visitors use the site. We use Google Analytics to collect aggregate usage data. You can disable cookies in your browser settings, though some parts of the site may not function properly without them.

6. Data Security

We take reasonable steps to protect your personal information against unauthorized access, alteration, disclosure, and destruction. No method of transmission or storage on the internet is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep inspection records and related information for as long as needed to provide services, resolve disputes, comply with legal and tax obligations, and enforce our agreements. When we no longer need information, we delete or anonymize it.

8. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you. You can also opt out of promotional emails at any time by clicking the unsubscribe link in the message or by contacting us. To make a request, email dave@footprintsinspections.com. We may need to verify your identity before fulfilling the request.

9. Children's Privacy

Our services are directed to adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Your continued use of our site or services after an update means you accept the revised policy.

12. Contact

If you have questions about this Privacy Policy or how we handle your information, contact us at dave@footprintsinspections.com or call (330) 760-2245.